Cancellation
Cancelling orders and service bookings.
Draft Draft content requiring business and legal review before launch. Not a final policy.
Orders
Orders can be cancelled before they are packed. Paid amounts are refunded to the original payment method.
Service bookings
Bookings can be cancelled or rescheduled from your account up to the cut-off shown on the booking.
Installation
If an installation is cancelled, reserved parts are released and any labour paid is refunded.